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Support


iTWO costX® Support

Off-site support covers email and phone IT support. Using our offices around the world, RIB is able to provide IT support coverage for 24 hours out of every business day. Dialling into any RIB office will give you access to all international offices at no additional cost. Our international support team is made up of both IT and quantity surveying professionals, allowing us to provide the highest level of support possible.

Need Help? Get in Touch.

(Note: For student support, please use the Student Forum.)


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    Australia +61 7 3300 6222 1300 006 222 (toll free)

    China +86 400 120 9386

    Hong Kong +852 5804 4622

    Ireland +353 1 903 8652

    Malaysia +60 3 4065 7060

    New Zealand +64 9 309 2026 0800 90 2026 (toll free)

    Singapore +65 3159 0466

    United Arab Emirates +971 4 550 9358

    United Kingdom +44 203 597 7566

    United States +1 (512) 768 8111

    Techweb Support

    RIB’s Annual Maintenance program allows the user to receive all software updates and all off-site support. RIB has an extensive ongoing commitment to R&D and regularly releases new major and minor versions of the iTWO costX® products. As part of the maintenance program these releases are issued to you automatically with no further costs.

    Downloads

    RIB has an extensive ongoing commitment to research and development and regularly releases new major and minor versions of the iTWO costX® products. As part of our Maintenance Program, these releases are issued to our customers automatically with no further costs.

    Download Now »

    Documentation

    Our Introductory and Advanced manuals are supplied with your iTWO costX® licence. In addition to the manuals, iTWO costX® contains very comprehensive help files, manuals, flowcharts and additional support documents. They are easily accessed at any time whilst you are working in iTWO costX®.

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    Student Forum

    Login accounts to the support forum have been reserved for educational users only. You will need to activate your forum membership before you can join the support forum. This is a simple process that will only take a minute.

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    Forum