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RIB Support

Our international support team is made up of both IT and construction professionals, allowing us to provide the highest level of support possible.

Application support for RIB CostX® & RIB Benchmark is provided from 8:30-17:00 on business days of the local offices shown below. As the offices are globally distributed, support issues logged via the RIB Support Portal are directed to the next available open office, giving enhanced coverage. Alternatively, you can call one of our local offices using the phone numbers below.

Support for Businesses

RIB Support Portal. Available for the following products:

  • RIB CostX®
  • RIB CX
  • RIB Benchmark
  • dxAPI

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Support for Students

RIB student support forum, designed for students to discuss technical issues about RIB educational RIB CostX® licences.

Student Forum Documentation

Please Note the phone numbers are reserved for commercial clients or lecturers only.

Australia +61 (0) 7 3300 6222 1300 006 222 (toll free)

China +86 400 600 1124

Hong Kong +852 5804 4622

Ireland +353 (0) 1 903 8652

Malaysia +60 3 4065 7060

Middle East +971 (0)52 258 2519

New Zealand +64 (0) 9 309 2026 0800 90 2026 (toll free)

Philippines +63 28555 5224

Saudi Arabia 80 0880 3036

Singapore +65 3159 0466

United Arab Emirates 80 0065 12032

United Kingdom +44 (0) 203 597 7566

United States +1 404 365 8900