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RIB Support

Our international support team is made up of both IT and construction professionals, allowing us to provide the highest level of support possible.

Application support for iTWO costX® & iTWO benchmark is provided from 8:30-17:30 on business days of the local offices shown below. As the offices are globally distributed, support issues received at any time are directed to the next available open office, giving enhanced coverage. Dialling into any of the phone numbers listed on the right will give you access to all international offices at no additional cost, or alternatively you can log a ticket on the support portal.

Support for Businesses

RIB Support Portal. Available for the following products:

  • iTWO costX®
  • iTWO cx
  • iTWO benchmark
  • dxAPI

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Support for Students

RIB student support forum, designed for students to discuss technical issues about RIB educational iTWO costX® licences.

Student Forum Documentation

Please Note the phone numbers are reserved for commercial clients or lecturers only.

Australia +61 (0) 7 3300 6222 1300 006 222 (toll free)

China +86 400 120 9386

Hong Kong +852 5804 4622

Ireland +353 (0) 1 903 8652

Malaysia +60 3 4065 7060

New Zealand +64 (0) 9 309 2026 0800 90 2026 (toll free)

Philippines +63 2555 5224

Singapore +65 3159 0466

United Arab Emirates +971 4 550 9358

United Kingdom +44 (0) 203 597 7566

United States +1 (512) 768 8111